COVID Resource Guide
The Oklahoma Chapter of HFMA appreciates all of the support we receive from our business partners that allows us the ability to provide education, networking and resources to all members. Below is a resource guide for services that our business partners are providing during this unprecedented pandemic. Should you be in need of various offerings, we encourage you to at least consider the following as part of your search:
Central States Recovery
A trusted business partner you can count on during these difficult times. COVID-19 hasn’t changed our business model of delivering exceptional client service and strong revenue returns on your outstanding patient accounts while allowing you to maintain a positive image in your community.
PFC provides self-pay early out services through PFC First and third party bad debt recovery through PFC Rev. Our divisions offers customized call workflows and hardship policies to work with your patients while recovering your outstanding accounts receivable during this unprecedented time. PFC also has the ability to assist providers through a low risk program that turns lower performing accounts already written off to bad debt into instant cash for your facility through PFC Infuse, a debt purchasing business partner of PFC. PFC’s omnichannel patient engagement solutions combined with a world-class patient service experience will maximize your receivables while maintaining a positive relationship with your patients.
- COVID-19 Patient Lending Solution (https://commercehealthcare.com/solutions/patient-lending): A flexible program offering providers liquidity while complementing existing patient payment options. Provides patients an additional option to manage their medical bills with no interest or fees with longer term options.
- COVID-19 Supplier Payment Solution (https://commercehealthcare.com/solutions/accounts-payable-automation/vendor-payment): Streamlines vendor payment and patient refunds and enables a remote workforce. Program provides an additional revenue stream while removing paper payments and enhancing reconciliation.
- COVID-19 Receivables Posting and Reconciliation Solution (https://commercehealthcare.com/solutions/accounts-receivable/automated-remittance-processing): Technology platform streamlines cash posting, reconciliation process and integrates with all revenue systems including EPIC. Enables staff to work remotely while reducing cost, paper, payer credit cards and manual posting processes.
Experian Health has partnered with clients and all healthcare providers with a combination of rapidly deployed products and free services that have helped the category pivot and absorb the need for work-at-home, “contactless” care, and adaptive RCM processes. This includes: a free version of Payer Alerts specific to COVID-19 and telehealth payer policy updates; automated and mobile-enabled outreach and scheduling solutions; secure, automated access to patient portals and telehealth platforms with PreciseID; Universal Identity Manager to dramatically improve patient matching in the chaos surrounding remote testing and offsite care centers; Pre-service and last-in-line identification of primary, secondary and tertiary coverage with Coverage Discovery, greatly reducing claim denials. We also created the COVID Outlook & Response Evaluator Model (CORE) heat map of geographic populations across the United States most susceptible to developing cases of severe COVID-19, which would likely result in excessive strain on healthcare resources (and potentially other, associated, supply chain, community infrastructure and policy impacts).
With the current staffing challenges hospitals are facing, RSource is here to help you recover maximum dollars from all types of third-party-payer claims. We act as an extension of your team to resolve all type of complex and denied claims – such as accounts denied for Clinical, COB & other reasons requiring patient involvement or MVA, TPL, and Workers Comp claim recovery using RCapture to identify unknown coverage; & our Low Balance Recovery Program with ClaimBrain™ RPA automates 60% of account activity. For more information visit our website at www.rsource.com.
Christensen Law Group, P.L.L.C.
CLG has assisted health care clients from across the state during the pandemic with issues regarding CARES act funds, PPP loans, debt restructuring, contract negotiations and amendments, patient consents and forms and a variety of other emergency issues. We will stay on top of the evolving issues and assist clients in the most efficient and economical manner possible to ensure our clients future.
Administrative Consultant Services, LLC
In this time of fast-paced changes in healthcare coding and documentation requirements, Administrative Consultant Service is committed to bringing you current and accurate information. Visit our website to learn how ACS can help you accurately capture all the reimbursement you are entitled to! www.acsteam.net
News & Publications
HFMA National’s publications bring you the latest industry news, legislative and regulatory updates, in-depth issue analyses and hands-on problem-solving techniques. Written expressively for professionals responsible for the financial leadership of America’s healthcare system, HFMA’s publications are the foremost resource for healthcare financial managers across the continuum of care.