2020-2021 Chapter Leadership
The Oklahoma chapter of HFMA continues to function based on the volunteer efforts of our members. Below are the chapter’s current elected officers, directors and committee chairs. If you would like to volunteer your time and efforts in any capacity, please reach out to any of these chapter leaders.

Scott Sanders
President
ssanders@okheart.com | 405.972.7198
Scott in a third-generation healthcare professional, serving as the OHH System Bundled Services Manager Bundled Services & Managed Care Payor Relations/Credentialing for the Oklahoma Heart Hospital System. Scott is an avid professional wrestling fan and has attended several WrestleManias. He enjoys spending time with his family and friends.

Louise Kiper
President-Elect
louise@americancollectionservices.com | 405.682.8088 Ext. 121
Louise is Co-Owner and Vice-President of Sales for American Collection Services, Inc. in Oklahoma City and will celebrate her 39th work anniversary this year. Louise has been an HFMA member for over 23 years and was the Corporate Sponsor Chair for 20 of those years. Also known as Gigi, she adores her 7 grandchildren and enjoys Co-Pastoring a local church with her husband Warren. She loves OU Football, traveling, crafting and party planning.

Tyler Bernier
Vice President and Certification Chair
tbernier@eidebailly.com | 405.594.2006
Tyler is a partner with Eide Bailly in Oklahoma City, Oklahoma. When he’s not working on behalf of his clients, you’ll often find Tyler watching Disney movies, playing with toys and chasing after his two kids. When he’s traveling-either for work or pleasure-he likes to take in new sights, try new restaurants and sample the local craft beers.

Toni Young
Treasurer
tyoung@mcboh.com | 405.486.2515
Toni is the Vice-President of Finance for McBride Orthopedic Hospital, LLC in Oklahoma City and has been a member of HFMA for 28 years. In her spare time, she enjoys running, watching movies, lounging by the pool and hanging out with her 2 rescue dogs.

Cassie Walden
Secretary and DCMS Contact, Founders Points Contact & Membership Co-Chair
cwalden@rsource.com | 405.381.9640
Cassie is the Executive Vice President of Client Management with RSource. Cassie has been in the healthcare industry for sixteen years and values the relationships she has made during that time. Cassie spends her spare time at the ballpark with her girls and enjoying family life.

Andrew Hejtmanek
Past President
ahejtmanek@bkd.com | 918.584.2900
Andrew serves as a Director for BKD and is based in its Tulsa, Oklahoma office, where he serves hospital and other healthcare clients with audit, reimbursement and consulting services. He is passionate about his clients, his amazing wife and twin daughters, his faith, the community and real estate. When given the rare opportunity, you will find him supporting his alma mater – Baylor University.

Carol Kinzer
Director and Sponsorship Chair
ckinzer@stridebank.com | 918.508.2002
Carol is a Senior Vice President-level Lender who is part of the nationwide Healthcare Banking team at Stride Bank, N.A. Stride is engaged in lending to numerous healthcare businesses nationwide which keeps the team members on the road with great frequency. Carol finds this makes time at home all the more precious, so when she’s there you will find her engaged in favorite activities with her nose in a good book or cooking for family and friends.

Denise Titsworth
Director
Denise.Titsworth@Mercy.Net | 405.936.5870
Denise Titsworth is a Director of Finance with Mercy Health Oklahoma Communities specifically over the general accounting team. She has been with Mercy for 11 years, an HFMA member for 10 years and new to the Oklahoma chapter board. Denise is married with 3 young children. She enjoys spending lots of time with her family, sewing and being active in her local church.

Renee Edwards
Director
Renee Edwards has 43 years of hospital experience in various roles, she has been in her current role as Health System Director for Patient Financial Services at Saint Francis Health System for 17 years. She is responsible for coordinating system level improvements to strengthen the Revenue Cycle within her organization. It has been an honor for Saint Francis Health System to have won the MAP award 9 times.

Mike Lorenz
Director
Mike.Lorenz@integrisok.com | 405.252.8495
Mike is a recent transplant to the Oklahoma City area when he joined INTEGRIS Health in 2019 and is the Director of Revenue Cycle for hospital and physician clinic operations. He has over 20 years’ experience in the accounts receivable arena of which the last nine years have been in acute care hospitals and long term care facilities. Mike enjoys spending his spare time with his wife and family exploring the area or travelling to favorite destinations. He also has been producing off-road motorcycle racing events for over 30 years and enjoys participating in races with the two youngest of his three children.

Bonnie Pfeiffer
Director
bpfeiffer@fpcgok.com | 405.438.3521
Bonnie Pfeiffer is the Director of Revenue Cycle for First Physicians Capital Group in Oklahoma City and has 30 years of healthcare experience. In her spare time, you will find her working in the yard or attempting to be creative in home improvements. Bonnie enjoys spending time with family and absolutely adores the 9 who call her Nana.

Phillip Smith
Director and Communications Co-Chair
Phillip.Smith@INSURICA.com | 405.292.6413
Phillip is INSURICA’s Healthcare Practice Group Leader. From his years of experience in the Healthcare industry, Phillip protects the assets of healthcare professionals, hospitals, and facilities through risk management and insurance solutions. Phillip is also an adjunct instructor at the University of Central Oklahoma and Mid-America Christian University where he teaches insurance and risk management, healthcare policy, management and leadership, and organizational behavior with a key focus on business ethics.

Robert Dudley
Director
RDudley@bokf.com | 405.272.2460
Robert is Senior Vice President and Manager of a team of healthcare banking professionals in BOK Financial Corporation’s Healthcare Banking Group. He is responsible for the delivery of financial services to health systems, hospitals and physician practices. Robert has over 35 years in the healthcare financial services industry and holds a Master of Business Administration degree from Oklahoma City University and a Bachelor of Science in Business Administration from East Central University. He is also a graduate of the Stonier Graduate School of Banking at the University of Delaware. Robert currently serves on the Boy Scouts of America Last Frontier Council Board of Directors.

Rick Snyder
Director ex officio
rsnyder@okoha.com | 405.427.9537
Rick is VP, Finance & Information Services with the Oklahoma Hospital Association. Rick spent most of his career as a hospital CFO (and active HFMA member) in Kansas. He and his wife live in the Tulsa area, because that’s where their grandkids are.

Madonna Burton
Communications Co-Chair
mburton@oksurg.com | 918.477.5000
Madonna Burton has over 20 years’ experience in the healthcare industry. She is currently the Executive Director of Revenue and IT at Oklahoma Surgical Hospital (OSH) in Tulsa, Oklahoma. Madonna is a certified PiYo instructor (a combination of pilates and yoga) and loves to teach PiYo classes. In her spare time, Madonna loves to spend time with her husband and fur babies. She also loves to craft, and often makes deco-mesh wreaths to sell.

Doug Volinski
doug.volinski@duncanregional.com | 580.252.5300
Doug is the Vice President Finance and Chief Financial Officer of Duncan Regional Hospital in Duncan, Oklahoma. Doug has over 35 years of experience in financial operations and is a graduate of Michigan State University.

Tiffany Alvey
Membership Chair
talvey@eidebailly.com | 405.594.2025
Tiffany is an Audit and Healthcare Reimbursement Senior Associate with Eide Bailly in Oklahoma City, Oklahoma. Tiffany is experienced in public accounting and provides services to a variety of clients, including healthcare and nonprofit organizations. In her free time, she enjoys traveling, cooking and spending time with friends and family.

Shannon Cleburn
Social Chair & Region 9 Representative
scleburn@rsource.com | 561.562.7351
Shannon Cleburn has over 18 years of experience in healthcare and is an OHFMA past president. She is currently a Director of Client Management for RSource. Shannon is a proud OSU graduate with two children currently at OSU, one at UCO and one at Putnam City High School.
Shannon Cleburn has over 17 years of experience in healthcare and is an OHFMA past president. She is currently a Senior Client Services Manager for RSource. Shannon is a proud OSU graduate with two children currently at OSU and two at Putnam City High School.

Sara Sexton
Website Chair
sara.sexton@bokf.com | 405.272.2254
Sara is a Credit Specialist at BOK Financial in Oklahoma City, Oklahoma. In her spare time, she enjoys attending sprint car races, running marathons and is an avid reader. Sara enjoys spending time with her son and daughter and can be found many weekends at their various sporting events.

Erin Thompson
Region 9 Representative
ethompson@bkd.com | 918.584.2900
Erin is a Director at BKD in the Reimbursement Consulting group. She has over 18 years’ experience in healthcare and is an OHFMA Past President. Erin is an avid fan of the University of Oklahoma, but through family and friends finds herself a football season ticket holder at Oklahoma State University. Erin enjoys spending time with her daughter and traveling with her family anywhere there is a beach.

Tamie Young
Region 9 Representative
tdyoung@stillwater-medical.org | 405.533.6097
Tamie Young has over 26 years’ experience leading healthcare revenue cycle teams. In her Assistant Administrator role for Stillwater Medical she is responsible revenue cycle processes across the health system’s hospital and clinic locations in addition to providing practice management oversight for 4 specialty physician practices. Tamie is a past president of OHFMA and served on HFMA’s National Advisory Council. Tamie enjoys helping people in her community to understand Medicare benefits, spending time outdoors and travel.

Kelsey Bowie
Chapter Administrator
kelseybowie2016@gmail.com | 405.822.0886
Kelsey is a diligent professional with 3+ years of experience and proven knowledge of client relations, administrative skills, and event management. In her spare time, she enjoys attending OU football games, doing floral design for events, and spending time with her golden retriever, Winston.
Chapter Leadership Listing
Position | Name | Company |
---|---|---|
President | Scott Sanders | Oklahoma Heart Hospital |
President-Elect | Louise Kiper | American Collections Services |
Vice President | Tyler Bernier | Eide Bailly |
Treasurer | Toni Young | McBride Orthopedic Hospital |
Secretary | Cassie Walden | RSource |
Past-President | Andrew Hejtmanek | BKD |
Director | Tiffany Alvey | Eide Bailly |
Director | Phillip Smith | INSURICA |
Director | Carol Kinzer | Stride Bank |
Director | Madonna Burton | Oklahoma Surgical Hospital |
Director | Denise Titsworth | Mercy West Communities |
Director | Heather Hennessey | Jackson County Memorial Hospital |
Director ex officio | Rick Snyder | Oklahoma Hospital Association |
Certification Chair | Tyler Bernier | Eide Bailly |
Communications Co-Chair | Madonna Burton | Oklahoma Surgical Hospital |
Communications Co-Chair | Phillip Smith | INSURICA |
Cvent Contact | Shannon Cleburn | Works & Lentz |
DCMS Contact | Carol Kinzer | Stride Bank |
Founders Points Contact | Carol Kinzer | Stride Bank |
Link Committee Chair | Doug Volinski | Duncan Regional Hospital |
Membership Co-Chair | Tiffany Alvey | Eide Bailly |
Membership Co-Chair | Cassie Walden | RSource |
Social Chair | Shannon Cleburn | Works & Lentz |
Sponsorship Chair | Carol Kinzer | Stride Bank |
Region 9 Representative | Erin Thompson | BKD |
Region 9 Representative | Jeff Mincher | Texas Health Resources |
Website Chair | Sara Sexton | Bank of Oklahoma |